Research Insights

Yutadhi joined hands with David Porteus, founder of Integral:Governance Solutions, Sahana Arun Kumar, co-founder of Amarante Consulting, and Maria Luciano, to undertake research to assess grievance redress mechanisms within DPIs across 5 countries, Brazil, India, Benin, Ethiopia and South Africa, and to put together a framework for testing GRMs across DPIs. Post the global launch […]

India’s digital banking conversation has been, understandably, a conversation dominated by payments — transactions underpin economic activity that powers India. Unified Payments Interface (UPI) volumes, transaction success rates and debit reversal success rates, fraud liability and grievance redress in electronic transactions have absorbed much of the available regulatory and analytical attention.Yet a substantial share of […]